We value happiness. If you’re not satisfied, we’ll do our best to make things right. If your product is defective, contact us and we will send out a replacement.
You can cancel any order up until it is shipped. If you need to change or cancel an order, you must contact us within 12 hours of placing the order. Once the shipping process has started, the order can no longer be cancelled.
We stand by our sales so much that we offer a 30-day, 100% hassle-free refund policy. If you’re unhappy with your purchase, send us the product and we’ll refund your money immediately.
Please get in touch with us first, to make any required arrangements. You will be responsible for paying for your own shipping costs for returns. Shipping costs are non-refundable.
If you do not receive your order within the guaranteed time (45 days, plus processing), you may request a refund or reshipment.
If you receive the wrong item, you may request a refund or reshipment.
If you decide you don’t want the item, you may request a refund. But you will have to return the unused item at your expense, in the original packaging.
Refund requests should be submitted within 15 days after the guaranteed period for delivery has elapsed, via our contact page.
Upon approval, a credit will be applied to your credit card or PayPal account within 7 days.
If for any reason you wish to exchange an item, perhaps for a different size, you must contact us first and we will guide you through the steps.
Please do not send a purchase back to us before contacting us to make the proper arrangements. The most efficient way to contact us is to message us through our contact page.